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Transport & Waste Account Manager
2 months ago
About the Role
We are seeking a motivated and energetic Account Manager to join our team at Labourpower Recruitment Services. As a key member of our team, you will be responsible for managing and growing your portfolio of accounts, providing exceptional customer service, and identifying new business opportunities.
Key Responsibilities
- Manage and service a portfolio of accounts to ensure excellent customer service is provided at all times
- Conduct site visits as required to build relationships with clients and understand their needs
- Empower a safe workforce by ensuring compliance with relevant regulations and procedures
- Attend to pay queries and payroll emails promptly to maintain a high level of customer satisfaction
- Identify, cultivate, and develop new clients and opportunities to drive business growth
- Conduct risk assessments for client sites and new clients using Labourpower's risk assessment procedure
- Conduct monthly job observations and toolbox talks for all designated clients to ensure a safe and healthy work environment
Requirements
- Demonstrated experience in blue collar recruitment with a proven track record of success
- A proactive and energetic approach to work with excellent time management skills
- An understanding and appreciation of compliance with relevant regulations and procedures
- Excellent customer service skills with the ability to build strong relationships with clients
- A strong internal and external rapport with key stakeholders
- Able to multi-task in a high-volume environment with intermediate to advanced computer and MS office skills
- Ability to communicate effectively at all levels with experience in managing a team and providing feedback and performance management
- Car and license required
About Labourpower
Labourpower Recruitment Services is an established recruitment agency that provides both temporary and permanent recruitment services to the blue and white collar industries throughout Australia. We pride ourselves on delivering and maintaining a high standard of customer service and commitment to our clients.
Our Values
- Trustworthiness
- Family
- Customer Success
- Innovation
What We Offer
- A competitive salary
- Car allowance
- Bonus
- Laptop and iPhone 13
- Free parking
- Birthday leave
- Monthly team lunches
- Access to our Employee Assistance Program
- All the tools needed to succeed in your role