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Expert Enterprise Windows Specialist

3 weeks ago

Canberra, ACT, Australia beBeeTechnical Full time $120,000 - $150,000
Job Description

The Senior Windows Desktop Engineer will play a pivotal role in designing, implementing, and supporting enterprise-level end-user technologies within a complex environment.

This is an exciting opportunity for a highly motivated and experienced IT professional to join our team as a Senior Windows Desktop Engineer. As part of the multi-disciplinary team, you will contribute technical expertise in Microsoft Windows SOE, device and application management, enterprise messaging, and collaboration tools.

  • Main Responsibilities:
  • Design, develop, and maintain the Windows SOE and corporate device configurations (desktop and iOS mobile).
  • Manage enterprise messaging and collaboration platforms, including Exchange (Server and Online) and Teams.
  • Support and enhance enterprise remote access solutions (VDI and VPN).
  • Package and deploy desktop applications; manage automated patching processes.
  • Provide expert technical advice and represent the section in ICT forums and governance processes.
  • Deliver Level 3 technical support for escalated issues.
  • Collaborate with infrastructure, security, and application teams to ensure policy compliance and seamless integration.
  • Develop and maintain technical documentation, SOPs, and knowledge base articles.
  • Contribute to project planning, upgrades, migrations, and new technology rollouts.
  • Mentor and support junior engineers.
  • Monitor system performance and implement proactive improvements.
Required Skills and Qualifications
  • Key Skills and Experience:
  • Proven experience as a Windows/Desktop Engineer in enterprise ICT environments.
  • Strong stakeholder engagement and communication skills (written and verbal).
  • Ability to work independently and collaboratively within geographically dispersed teams.
  • Strong problem-solving skills and dedication to continuous improvement.
  • Experience preparing technical documentation and mentoring colleagues.
  • Commitment to quality assurance and service reliability.
Benefits

As a key member of our team, you will have opportunities to grow professionally and personally. We encourage innovation, creativity, and teamwork.

Others

We strive to provide a positive and inclusive work environment that promotes work-life balance and employee well-being.