Help Desk Specialist

2 weeks ago


Bendigo, Victoria, Australia beBeeCustomer Full time $72,000 - $87,000

We are seeking experienced Customer Service professionals to provide top-notch support to our clients. As a key member of our team, you will be responsible for delivering exceptional customer experience through inbound calls and requests.

Key Responsibilities:
  • Handle high-volume inbound calls
  • Process payments and funding requests
  • Manage administrative tasks including database management

You will thrive in a fast-paced environment and possess strong communication skills, both written and verbal. Experience with conflict resolution and dealing with distressed individuals is essential. A structured on-the-job training program will be provided, as well as opportunities for growth and development within the organisation.

Requirements:
  • A empathetic and emotionally intelligent individual
  • Proficient in computer systems and contact centre environments
  • Available to work from our Bendigo office for the first three months of training

A competitive remuneration package and flexible working arrangement will be offered to successful applicants. Multiple roles are available for permanent and fixed-term contracts.



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