
IT Support Specialist
2 weeks ago
**Job Summary**
We are seeking an IT Support Specialist to join our team, providing technical support and services to our staff. The successful candidate will be based at our state-of-the-art new court facility in Bendigo.
As an IT Support Specialist, you will be responsible for delivering high-quality support and resolving IT incidents in a timely manner. You will work collaboratively with our Audio Visual help desk staff to troubleshoot and resolve complex issues. Additionally, you will provide support in the setup, configuration, and inventory management of devices as required.
This is a level 1 & 2 technical support role that ensures operational service delivery requirements are met. The ideal candidate will have experience in providing technical support, excellent communication and interpersonal skills, and a proven ability to manage and resolve stakeholder IT issues.
The successful candidate will have the opportunity to expand on their technical skills and contribute to the success of our Digital area.
Key Responsibilities:
- Provide level 1 & 2 technical support and IT user training
- Ensure operational service delivery requirements are met
- Work collaboratively with Audio Visual help desk staff
- Support in the setup, configuration, and inventory management of devices
Requirements:
To succeed in this role, you will need:
- Experience in providing technical support
- Excellent communication and interpersonal skills
- A proven ability to manage and resolve stakeholder IT issues
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package. If you are passionate about delivering exceptional technical support and working collaboratively with others, we encourage you to apply.
Contact Information:
Please submit your application through our website.
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