Service Automation Specialist
3 days ago
We are seeking a skilled Service Automation Specialist to join our Customer Success team in Wollongong. This role involves providing expert-level technical guidance, problem-solving, and support to our clients while collaborating closely with internal teams.
Key Responsibilities- Deliver exceptional technical support to customers and partners by resolving inquiries and issues.
- Diagnose and resolve issues related to third-party integrations (e.g., email, accounting platforms, RMMs).
- Collaborate with developers to log, prioritize, and resolve bugs and enhancement requests in JIRA.
- Partner with the Customer Success team to provide direct support via tickets, email, phone, and chat.
- Experienced in B2B SaaS Support with 2+ years of experience in a technical support role, including expertise in APIs, Workato, Kibana, SQL, XML, and JSON.
- Strong problem-solving skills, analytical, proactive, and resourceful with a track record of tackling complex technical challenges.
- Excellent communication skills, able to explain technical concepts to non-technical audiences.
- Dedicated to providing exceptional client support with a passion for educating and empowering others.
- A competitive salary range of AU$90,000 - AU$110,000 per annum.
- The opportunity to work with a fast-scaling company in a positive and supportive environment.
- A centrally located office with great access via public transport, and a vibrant, modern office with a large kitchen/dining area stocked with snacks, fresh fruit, drinks, and a coffee and tea bar.
- A performance bonus plan, hybrid work model, life events program, employee assistance program, pet-friendly office, quarterly employee recognition awards, and breakout areas with table tennis, darts, and bean bags.
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Wollongong, New South Wales, Australia NSW Government Full timeAbout NSW GovernmentNumerous award-winning health services are delivered by the NSW Government, catering to diverse populations across various regions.Job DetailsEstimated Salary: $188,000 per annum (approximately), based on a full-time 0.8 FTE role.Location: WollongongJob Type: Temporary Part-TimeJob Description: Paediatrician - Wollongong Community Health...
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Pediatric Healthcare Specialist
3 days ago
Wollongong, New South Wales, Australia NSW Government Full timeHead to Health Kids Hub – Paediatrician OpportunityAbout the Role:We are seeking an experienced paediatrician to join our multidisciplinary team at the Head to Health Kids Hub. As a senior medical officer, you will provide support to children up to the age of 12 years with developmental, behavioural and mental health concerns.The ISLHD Head to Health Kids...
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Culinary Specialist
3 days ago
Wollongong, New South Wales, Australia Ramsay Clinic Thirroul Full timeRamsay Clinic Thirroul offers a unique opportunity for experienced cooks to join our team as Culinary Specialists in mental health care. With a strong focus on providing high-quality patient care, we are seeking individuals who share our passion for delivering exceptional service and promoting recovery.About UsLocated in Thirroul, Ramsay Clinic Thirroul is a...
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Wollongong, New South Wales, Australia Illawarra Shoalhaven Local Health District Full timeBecome an integral part of a team that provides exceptional specialist services to consumers and their families, contributing to optimal health outcomes. This role involves working as a senior clinician with superior clinical expertise on the development and operation of a new tertiary clinical consultation & liaison pilot program aimed at supporting NSW...
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Domestic Violence Response Specialist
3 days ago
Wollongong, New South Wales, Australia NSW Government Full timeThe NSW Government is seeking a highly skilled and experienced professional to fill the role of Safer Pathway Clinician within the Illawarra Shoalhaven Local Health District.Salary: $61,350 - $62,840 per annum, plus 11.5% superannuation and salary packaging opportunities.This is a temporary part-time position, working 24 hours per week, with the possibility...
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Critical Care Nurse Specialist
3 days ago
Wollongong, New South Wales, Australia NSW Government Full timeDiscover a fulfilling career as a Critical Care Nurse Specialist with NSW Government in Wollongong Hospital, caring for patients with critical needs. As an ICU Registered Nurse, you will be part of a multidisciplinary team working together to create and deliver care plans that promote positive health outcomes.Company OverviewWollongong Hospital is a major...
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Administrative Workforce Specialist
3 days ago
Wollongong, New South Wales, Australia NSW Government Full timeExplore a dynamic role within the NSW Government, contributing to workforce excellence in healthcare. This Administrative Workforce Specialist position at Shoalhaven District Memorial Hospital presents an opportunity to drive high-quality workforce services.As part of our Medical Workforce Unit, you will play a pivotal role in the recruitment, onboarding,...
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Care Coordinator for Older Adults
3 days ago
Wollongong, New South Wales, Australia Catholic Healthcare Full timeExplore an exciting opportunity to make a meaningful difference in the lives of older Australians. Catholic Healthcare's Aged Care Assessment Services (ACAS) is seeking a skilled Clinical Aged Care Assessor to join their dynamic team.Job SummaryWe are looking for a qualified professional with experience in conducting assessments to identify and meet the...
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Nurse Care Specialist
3 days ago
Wollongong, New South Wales, Australia NSW Government Full timeCompany OverviewSouthern NSW Local Health District is a major employer in the region, providing healthcare services to over 200,000 people. We have 18 facilities and offer a range of career opportunities for nurses.SalaryThe estimated salary for this role is $65,024.93 - $70,655.00 per annum or $32.79 - $35.63 per hour, depending on experience and...
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Nurse Specialist
3 days ago
Wollongong, New South Wales, Australia NSW Government Full timeRole OverviewWe are seeking a skilled Registered Midwife to join our team at South East Regional Hospital in Bega, NSW. As a key member of our multidisciplinary team, you will provide high-quality clinical care to women and babies within the Continuity of Midwifery Care service.About the RoleIn this role, you will work collaboratively with other healthcare...
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Wollongong, New South Wales, Australia ForHealth Group Full timeOpportunity exists for a skilled and experienced Podiatrist to join our reputable medical centre in Dapto and Corrimal, NSW. Due to a high volume of patient referrals, we require a professional with the ability to provide exceptional care and deliver results.The ForHealth Group is a leading provider of allied health services across Australia, offering a...
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Service Specialist
1 month ago
Wollongong, Australia Aon Corporation Full timePosting Description: - Want to experience a tree-change AND build your career? - Want a flexible working environment? - Join our Wollongong based team today! **Service Specialist | Wollongong** We are seeking an enthusiastic Service Specialist to join our high performing National Wollongong Team. We have an extensive presence across Australia, with...
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Manager - Deals and Specialist Services
7 months ago
Wollongong, Australia KPMG Full time**Company Description**: - KPMG Enterprise Advisory is a specialist division of KPMG Australia, dedicated to advising the mid-market on their strategy, growth, or transformational goals. We work with fast growing mid-market businesses to build successful organizations. What is exciting about our client base is that they are looking to transform their...
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Customer Service Specialist
4 months ago
Wollongong, Australia Medibank Full time**About ahm** Simple, easy and affordable. That’s our mission for health insurance. We take a straightforward approach to creating positive experiences for our customers. So, our people are straightforward too. We are people who care about delivery, we like disruptive ideas and challenging what is considered ‘normal’. We work flexibly, and look after...
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Customer Service Specialist
2 months ago
Wollongong, Australia Medibank Full time**At ahm, we think work should work with you.** Because let’s face it, life’s too short for a job you dread. Work means different things to different people. We’re all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We’re constantly shaking things up to make work...
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Manager Psychological Services
7 months ago
Wollongong, Australia NSW Department of Communities and Justice Full timeDivision: Northern CPPYJ- Location: Wollongong, NSW, AU, 2500 Orange, NSW, AU, 2800- Req ID: 66292**Department of Communities and Justice** **Manager** **Psychological and Specialist Services** **LINKS Trauma Healing Service** **Ongoing Opportunity** **Location - Based in either Wollongong or Orange** **Salary -$139,787 -$161,663 plus...
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Information and Privacy Officer, Clerk Grade 5/6
7 months ago
Wollongong, Australia NSW Government -NSW State Emergency Service Full time**Information and Privacy Officer, Clerk Grade 5/6, Wollongong** - Exciting opportunity to join a small but dedicated government relations and legal team within a volunteer-based agency supporting communities of NSW - Full time ongoing role - Clerk Grade 5/6 - Location: Wollongong, with flexible work arrangements supported **About the opportunity** The...
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Neurologist Staff Specialist
3 months ago
Wollongong, Australia Illawarra Shoalhaven Local Health District Full timeISLHD - Staff Specialist Neurologist **Employment Type**: Permanent **Position Classification**: Staff Specialist **Requisition ID**: 503108 **Hours Per Week**:Up to 1.0 FTE **Applications Close**: 21 November 2024 Staff Specialist Neurologists in the ISLHD, to integrate with our existing ISLHD team of six Neurologists at TWH plus one based at...
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Assistant Professional Standards Officer, Clerk
7 months ago
Wollongong, Australia NSW Government -NSW State Emergency Service Full time**Assistant Professional Standards Officer, Clerk Grade 5/6** - Full time ongoing employment opportunity in a vibrant team - Opportunity to make a difference in a dynamic volunteer-based agency committed to helping the communities of NSW - Hybrid and flexible work options available **About the opportunity** The Assistant Professional Standards Officer...
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Credit Assessor
7 months ago
Wollongong, Australia IMB Bank Full time**Flexible work options + Hybrid working (remote/office)**: - **Automated Loan Origination Platform with a faster “time to yes”!** IMB Bank is a leading member-owned challenger bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, authentic member owned banking, that helps our members...
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Coordinator Capability, Clerk Grade 7/8
3 days ago
Wollongong, Australia NSW Government -NSW State Emergency Service Full time**Coordinator Capability, Grade 7/8, Multiple NSW Location Options** - Work in a leading emergency service agency, supporting all NSW communities - Spearhead research & development and manage projects designed to build the lifesaving capability of the SES - Use your knowledge to help inform policies, procedures, and training materials - This is a full-time,...
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Commercial Specialist-allied Health
2 months ago
Wollongong, Australia iCare External Full time**Category Specialist - Allied Health Services** - **Join icare’s Strategic Partnering and Performance team**: - **Salary GRADE 9/10, $120K + super, plus benefits** **About the Role** The Category Specialist - Allied Health Services is responsible for the end-to-end management of assigned Nominal Insurer (NI) and Treasury Managed Fund (TMF) scheme third...
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General Medicine Staff Specialist
7 months ago
Wollongong, Australia NSW Government -Illawarra Shoalhaven Local Health District Full time**Shellharbour Hospital | $186241.00 - $229825.00 | Staff Specialist, Permanent up to 1.0FTE | REQ448637** **Together, we can do more.** Are you a passionate and motivated individual looking to pursue a career in General Medicine? Then you could be the perfect General Medicine Physician to join the professionals at Illawarra Shoalhaven Local Health...
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Wollongong, Australia Illawarra Shoalhaven Local Health District Full time_Join our dedicated team in the stunning Illawarra region and make a real impact on the lives of those living with an eating disorders._ $57.11 - $58.98 per hour + 11.5% super & salary packaging **|** Permanent Part Time 24 hours per week **|** Clinical Nurse Specialist Grade 2 **|** Child, Adolescent and Youth Mental Health Service (CAYMHS) Wollongong,...
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Neurologist/stroke Lead
4 months ago
Wollongong, Australia Illawarra Shoalhaven Local Health District Full time**ISLHD - Staff Specialist Neurology/Stroke Lead - Wollongong Hospital** **Employment Type**: Permanent Full Time - 1.0 FTE **Position Classification**: Staff Specialist **Hours Per Week**: 40 **Requisition ID**: REQ503112 **Applications Close**: Friday 25 October 2024 **_ A career-defining opportunity is available within the Neurology Service for the...
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Neurologist/stroke Lead
4 months ago
Wollongong, Australia Illawarra Shoalhaven Local Health District Full time**ISLHD - Staff Specialist Neurology/Stroke Lead - Wollongong Hospital** **Employment Type**: Permanent Full Time - 1.0 FTE **Position Classification**: Staff Specialist **Remuneration**: 186241 - 229825 **Hours Per Week**: 40 **Requisition ID**: REQ503112 **_ A career-defining opportunity is available within the Neurology Service for the Illawarra...
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Data Scientist and Data Manager, Eppoc
4 months ago
Wollongong, Australia University of Wollongong Full timeFixed Term, full-time appointment (2-years) - Level 8/9: $113,063 - $140,279 + 17% Superannuation - The position is based at the UOW Innovation Campus. Remote working arrangements and part-time will be considered in line with UOW policies and business needs AHOC is a research consortium within the Faculty of Science, Medicine and Health (SMAH) which aims to...
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Islhd - Staff Specialist - Medical Oncologist
7 months ago
Wollongong, Australia NSW Government -Illawarra Shoalhaven Local Health District Full time**Medical Oncologist** **- Staff Specialist 0.5FTE - ISLHD - Permanent**: ISLHD **|**$131,188 - $177,239 per annum**|** Staff Specialist, Permanent 0.5 FTE **|** REQ451049 **Together, we can do more.** Are you a passionate and motivated individual looking to enhance your career in Medical Oncology? Are you interested in living by the beach on the...
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Vmo Staff Specialist Paediatrician
6 hours ago
Wollongong, Australia Illawarra Shoalhaven Local Health District Full time**Employment Type**:Temporary appointment until 30 June 2027 **Position Classification**: Visiting Medical Officer **Hours Per Annum**: Up to 400 hours per annum **Requisition ID**: REQ338891 The Paediatrician will provide expert and high quality medical assessment and management of patients within the Paediatric Service. The Paediatrician is responsible...
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Staff Specialist
3 weeks ago
Wollongong, Australia NSW Health Pathology Full time**Employment Type**: Fixed Term Full Time (up to 1 FTE*) **Position Classification**:Staff Specialist **Specialty**: Microbiology **Facility**: Wollongong Hospital **Hours Per Week**:up to 40* **Dates**:10 February 2025 up to 10 August 2025 **Requisition ID**:REQ538859 - **Fractional appointments may be considered upon negotiation with the Clinical...
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Wollongong, Australia Weploy Full time**We have several current openings in Wollongong with the below details**: - Above award hourly rate $32.69 per hour plus super - 3 month Temp to Perm opportunities in a dynamic and fun environment - Work with a well known progressive tech solutions specialist and advance your Customer Service skills **What is Weploy?** Weploy is an award winning...