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Administrative Liaison
2 weeks ago
We are seeking a highly skilled and passionate Customer Service Representative to provide exceptional customer service and care to our clients and their animals.
Key Responsibilities:- Answer incoming calls with strong professionalism and accurate information.
- Transfer calls to the relevant department.
- Provide face-to-face customer service and facilitate appointment setting.
- Facilitate patient admission and discharge.
- Reconcile cash register balances daily.
- Assist with preparing invoices and documentation.
- Manage merchandise in the waiting room store.
- Complete general administrative duties.
- Ensure the reception area is clean and tidy.
- Current Driver's Licence.
- Strong experience in high-volume customer service environments.
- Minimum 2+ years of administrative and reception experience.
- Intermediate Microsoft Office Suite and IT systems ability.
This role offers a dynamic work environment and the chance to develop your skills as a Customer Service Representative.
What You Will Gain:- Opportunity to work in a fast-paced environment.
- Chances to improve your communication and problem-solving skills.
- Development opportunities for administrative and reception skills.
- Supportive team environment.