Elderly Community Operations Specialist
2 days ago
About Uniting AgeWell:
We are a not-for-profit organization dedicated to supporting older people in Victoria and Tasmania. Our goal is to provide high-quality services that enable our customers to live independently and experience a sense of wellbeing.
Salary: AU$83,000 - AU$93,000 per annum (based on location and experience)
Job Description:
The successful candidate will be responsible for overseeing the operational requirements of independent living communities within their portfolio. This will involve ensuring a quality customer-focused service, managing staff supervision, and resolving complaints efficiently.
Key Responsibilities:
- Manage day-to-day operations of independent living communities
- Ensure effective staff supervision and training
- Resolve complaints and disputes in a timely manner
- Manage budgets and finances within the community
- Support customer engagement and activation
Requirements:
- Minimum 3 years' experience in retirement or housing-related environment supervision
- Excellent customer service skills and ability to manage diverse groups
- Understanding of financial aspects of apartments and housing
- Experience in hotel or residential aged care environments
- Ability to work flexibly and respond to requests promptly
Essential Requirements:
- A current Working With Children's Check (VIC) or willingness to obtain one
- Full Australian working rights
- A current Police Records Check/NDIS Clearance or willingness to undertake this process
- Current flu vaccinations as required
This role requires someone who is passionate about delivering high-quality services to older people. If you have the necessary skills and experience, please apply.
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