Front Desk Operations Manager

4 days ago


Sydney, New South Wales, Australia Sofitel Mumbai BKC Full time

Sofitel Mumbai BKC is a world of luxury blending French Art de Vivre and local culture. Our hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning outdoor infinity pool, state-of-the-art gym, exclusive Executive Lounge, and luxurious spa.

We are committed to creating an energizing, rewarding, and exciting work environment for our employees. Our exceptional luxury experiences for guests rely on outstanding people who embody our values of hospitality, service excellence, innovation, and drive.

  • Apply thorough working knowledge of Front Office operations to include the Front Desk, Porter's Desk, Reception/cashiering procedures, One Touch functions, and Reservations.
  • Ensure all Ambassadors are fully briefed on ongoing matters within the Hotel and special events.
  • Provide supervision support and training to employees to ensure standards and procedures are observed for consistent, high-level customer service.


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