Claims Management Professional
1 week ago
This is a challenging opportunity to manage complex claims in an efficient and effective manner. The role involves leading the review and management of death claim distribution through case management to payment.
Key Responsibilities:
- Lead the review and management of death claim distribution through case management to payment.
- Be a first point of contact for claimants ensuring they have all the factual information and are well informed of the claim process and progress, managing their claim with empathy, professionalism and in a timely manner.
- Maintain queues under case management ensuring all outstanding work items are acted on within service standards.
- Ensure workflow is maintained at a high standard.
- Identify any insurance benefits a member may be able to claim and manage the relationship with the insurer and other third parties to ensure successful assessment of any relevant insurance claim.
To succeed in this role you will need:
- Strong empathy skills when speaking to Claimants on the phone.
- Strong problem solving and solutions outcomes skills.
- Meticulous attention to detail and pride in performance.
- Relevant experience in a similar role (with an administrator or in superannuation insurance preferred).
- Excellent written and oral communication skills, including the ability to proofread, spelling & English grammar skills.
- Excellent organisational abilities to manage tasks according to priority.
We offer a range of benefits to support your career development and wellbeing, including:
- Ongoing learning and coaching opportunities.
- Generous leave entitlements.
- A blended working environment that allows flexibility.
We are committed to creating a workplace that champions safety, respect, inclusiveness and diversity. We welcome applications from diverse candidates who can bring new perspectives and ideas to our team.
-
Claims Processor
7 days ago
Melbourne, Victoria, Australia DXC providing claims management services Full time $40,000 - $80,000 per yearAbout the RoleWorking as part of a collaborative team to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers and the Victorian WorkCover Authority in relation to injured worker's compensation claims.Managing weekly payment of entitlementsData entry for individual claims...
-
Claims Processor
1 day ago
Melbourne, Victoria, Australia DXC providing claims management services Full time $104,000 - $130,878 per yearAbout the RoleWorking as part of a collaborative team to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers and the Victorian WorkCover Authority in relation to injured worker's compensation claims.Managing weekly payment of entitlementsData entry for individual claims...
-
Claims Management Professional
2 days ago
Melbourne, Victoria, Australia beBeeClaimsmanship Full time $89,999 - $124,999Claims Management SpecialistWe are seeking an experienced claims professional to manage claims and drive the settlement negotiation process on behalf of clients.As a claims management specialist, you will work closely with our broking teams to ensure we deliver high-quality claims management services to clients and brokers managing industrial special risks...
-
Claims Management Professional
7 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000Liability Claims SpecialistWe are seeking an experienced Liability Claims Specialist to join our team. The ideal candidate will have a proven track record of working with personal injury and property liability claims within various Australian jurisdictions.This is an exciting opportunity for a skilled and knowledgeable professional to take their career to...
-
Professional Claims Manager
2 weeks ago
Melbourne, Victoria, Australia beBeeClaimsManagement Full time $80,000 - $96,000Claims Consultant Job DescriptionThe successful candidate will be responsible for the proactive management of claims and delivering exceptional satisfaction to key partnerships.Ensure legitimate claims are paid in accordance with policy conditions, providing technical expertise and management.Seek approval on all Claim Declinatures before they are issued to...
-
Claims Management Professional
6 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000Job Description:This role is ideal for experienced professionals in claims management with a proven track record of handling personal injury and property liability claims. You will work collaboratively to provide technical advice and support to clients on claims within delegated authorities.Main Responsibilities:Providing technical advice in personal injury...
-
Claims Management Professional
2 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $103,870 - $154,090We are seeking a results-driven Claims Management Professional to lead our team in delivering exceptional claims handling and service excellence.This role is centered around providing a market-leading customer experience while managing risk and regulatory compliance. The successful candidate will ensure strong operational disciplines, stakeholder engagement,...
-
Claims Management Professional
6 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $110,000About Our Claims Specialist RoleThis is a Claims Specialist position within our Insurance and Workplace Health practice. The successful candidate will support multiple engagements, conducting high-volume, high-quality claim reviews to improve the experiences of injured workers and employers.We are seeking an experienced professional who can apply legislative...
-
Claims Management Professional
1 week ago
Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $110,000Job Role:We are seeking a seasoned professional to lead our claims management team as a Technical Manager.This critical role entails providing expert guidance on workers' compensation claims, interpreting complex legal language, and offering constructive feedback to improve compliance and case outcomes.The successful candidate will have extensive experience...
-
Claims Management Professional
10 hours ago
Melbourne, Victoria, Australia beBeeClaimsManagement Full time $100,000 - $120,000Job DescriptionWe partner with various stakeholders to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices.This role involves conducting high-volume, high-quality claim reviews that directly influence the performance of personal injury schemes...
