
Luxury Hotel Operations Supervisor
1 day ago
The Star Brisbane is seeking an experienced Luxury Hotel Operations Supervisor to join their team. As a key member of the Front Office department, you will be responsible for supervising daily operations and ensuring a high level of service quality. Your expertise in hotel management, strong communication skills, and ability to work under pressure make you an ideal candidate for this role.
Key Responsibilities:- Supervise and coordinate front office activities to ensure smooth day-to-day operations.
- Maintain accurate records and reports, including guest information and financial documentation.
- Collaborate with colleagues to achieve departmental goals and objectives.
- Train and develop staff members to enhance their skills and performance.
To be successful in this role, you will need:
- A minimum of 5 years of experience in a similar supervisory position within a luxury hotel setting.
- Excellent verbal and written communication skills.
- Strong organizational and problem-solving abilities.
- Proficiency in computer systems, including hotel property management software.
We offer a range of benefits, including:
- Complimentary meals on site.
- Discounted parking in the city.
- Up to 30% discounts across award-winning restaurants and accommodations.
- Career development and training opportunities.
We are committed to creating a diverse, equitable, and inclusive workplace that fosters exceptional experiences for our guests and employees alike. Our values include building memorable connections, owning it, leading with integrity, and taking good care. We welcome applications from all cultures, ages, religions, genders, and people with disabilities.
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