Team Leader

2 weeks ago


Wollongong, New South Wales, Australia Medibank Private Limited Full time

About Us

At Medibank Private Limited, we believe that work should be a positive force in people's lives. We're committed to creating a workplace culture that's inclusive, supportive, and empowering.

Job Summary

We're seeking an experienced Sales and Retention Leader to join our Growth Squad. As a Team Leader, you'll play a key role in building a culture of autonomy, driving high performance, and creating memorable customer experiences.

Key Responsibilities

  • Coaching and Development: Mentor the team to sharpen their skills and improve the customer experience.
  • Drive Performance: Organize, schedule, and motivate your team to hit those targets.
  • Continuous Improvement: Lead the charge on initiatives that wow our customers and nail first-call resolutions.
  • Empowerment and Autonomy: Foster a culture where everyone owns their customer interactions from start to finish.

About You

You're an experienced Sales and Retention Leader with a flair for exceeding KPIs and building a collaborative team culture. You have a minimum of a few years of management experience, preferably in the health insurance industry.

What We Offer

  • Flexible Work: 100% remote work arrangement.
  • Competitive Salary and Bonus: We offer a competitive salary and bonus structure.
  • Career Growth: We're committed to helping you grow your career and develop your skills.

How to Apply

If you're passionate about coaching and empowering others, and you're looking for a challenging and rewarding role, please apply now. We can't wait to hear from you


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