Supporting Client Satisfaction

Account Growth StrategistThe primary objective of this role is to ensure the continued growth and satisfaction of clients within an assigned portfolio. This entails acting as the key point of contact for these clients, fostering strong relationships built on mutual understanding and respect.Maintain accurate records of client interactions, transactions, and...

Client Experience SpecialistWe are seeking a skilled Client Experience Specialist to join our team. As a Client Experience Specialist, you will play a critical role in supporting the improvement of client satisfaction and retention.Your responsibilities will include:Analyzing client feedback and identifying areas for improvementWorking cross-functionally to...

Job Title:Service Delivery ProfessionalAbout the Role:This position plays a pivotal role in ensuring seamless customer satisfaction. Key responsibilities include stakeholder engagement, project oversight, and coordination of internal teams to achieve performance objectives and enhance processes.The ideal candidate will possess expertise in managing services...

Client Support SpecialistWe are seeking a highly skilled Client Support Specialist to join our team in Melbourne, Australia.This role involves supporting clients at all levels, assisting with the Know Your Customer (KYC) procedure, and providing professional support and training to build client trust and satisfaction.Support clients at all levelsAssist...

Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our team.The successful candidate will be responsible for managing smooth transitions from sales to installation, fostering positive relationships with clients and ensuring high satisfaction, retention, and adoption.As a key member of our customer success team,...

Driven by excellence, we're seeking a seasoned Client Advocacy Expert to champion client satisfaction and success.This role involves working with vulnerable clients, managing account statuses, and liaising with NDIS and HCP providers to ensure continuity of care.We're looking for someone who can develop and maintain strong relationships with key clients,...

Service Delivery Specialist This is an exciting opportunity to work at Australia’s leading data centres. As a Service Delivery Specialist, you’ll play a key role in ensuring smooth onboarding, project delivery, and overall customer satisfaction.You’ll be the main point of contact between internal teams and external stakeholders, helping coordinate...

About the RoleAs a sales support officer, you will be responsible for maximising customer satisfaction through effective relationship building, customer service and sales support within a team environment. You will work closely with colleagues to identify opportunities to improve customer experiences.ResponsibilitiesDeliver exceptional customer service and...

Customer Feedback Specialist RoleThe Customer Feedback Specialist ensures customer feedback is heard and resolved in a timely, transparent, and personalized manner.This role requires approximately 10 hours of work per week, with flexibility to cover additional hours as needed.Availability to provide coverage on Saturday and Sunday mornings is...

Customer Service Excellence OpportunityWe are seeking a highly skilled Customer Support Officer to deliver exceptional customer service experiences across various channels.The ideal candidate will possess strong interpersonal and communication skills, with the ability to build rapport with customers and resolve enquiries in a timely and effective manner.This...