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Drive Efficiency as a Team Operations Leader

2 weeks ago

Brisbane, Queensland, Australia beBeeLeader Full time $100,000 - $150,000
Key Job Responsibilities

This role includes managing personal injury products where applicable.

The successful candidate will be responsible for leading a team that drives efficiency, effectiveness, and quality for customers.

They will oversee an operations team to drive results and create a high-performing team, motivating, developing, coaching, and engaging team members to achieve departmental strategy, targets, goals, and objectives.

Key responsibilities include analyzing data and reports to identify trends and improve business results, collaborating across the university to support the achievement of objectives, and aligning team objectives to ensure effective delivery of our customer proposition.

  • Lead a team to manage all inbound mail based in Brisbane.
  • Manage team performance to achieve departmental strategy, targets, goals, and objectives.
  • Collaborate across the university to support the achievement of objectives.
  • Identify trends and improve business results by analyzing data and reports.
Requirements
  • 3–5 years' experience leading first-line teams, driving performance and engagement.
  • Operational improvement experience with both process and systems.
  • Proven ability to enhance team and individual performance.
  • Experience managing partnered teams to optimize performance, risk, and compliance.
  • Previous experience coaching and mentoring to develop technical expertise.
About the Role

As a frontline leader at Monash University, you will have the opportunity to take your career to the next level.

About Us

Monash University is a world-class institution with a diverse community of staff and students. We offer flexible work arrangements, generous leave options, and ongoing study support and career development programs.