Senior System Improvement Specialist

1 week ago

Sunshine Coast Regional District, Australia beBeeLeader Full time $90,000 - $120,000
Student Systems Improvement Leader

This position leads the charge in enhancing and optimising student systems to deliver seamless support across Student Services functions.

Main Responsibilities:
  • Drive innovation in UniSC's student services by improving core systems, ensuring process improvements, automation, and compliance with strategic objectives;
  • Oversee a talented team dedicated to advancing student systems, handling analysis, configuration, testing, and training;
  • Develop a focused roadmap for ongoing system enhancements, collaborating with IT and service users to deliver projects that elevate experiences for students and staff;
  • Provide expert guidance to senior leaders, supporting strategic initiatives to continually enhance UniSC's student services.
About You:

We're seeking a proactive leader who excels in developing and improving student systems and processes to achieve exceptional service quality. As a skilled collaborator, you'll build strong relationships with internal and external stakeholders, including key university partners, vendors, and user groups.

Key Requirements:
  • Proven leadership in driving student system improvements and major projects, resulting in enhanced user and organisational outcomes, with expertise in analysis, testing, and implementation.
  • Experience leading high-performing teams, fostering engagement and success.
  • Strong problem-solving and analytical skills, offering informed decisions and proactive recommendations to senior leaders.
  • Excellent communication skills, advising, influencing, and negotiating to achieve positive results.
  • In-depth knowledge of the Higher Education sector and relevant legislation around student and academic administration.
  • Comprehensive understanding of student systems, data, and reporting needs.
  • Background in managing supplier relationships, with experience in Peoplesoft Student/Oracle Campus Solutions desirable.

This role offers a rewarding opportunity to make a real impact in a supportive environment focused on student success and continuous improvement.

UniSC is an equal opportunity employer, committed to diversity and inclusion.

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