Medical Administrator Manager

6 days ago

Adelaide, South Australia beBeeAdministration Full time $75,000 - $90,000

Her Health/Her OBGYN is a leading women's healthcare practice seeking an experienced medical administration supervisor to lead our administrative function.

Job Description

The Medical Administration Team Lead role offers the chance to drive continuous improvement, mentor your team and consistently deliver effective and efficient internal administrative services. To succeed in this role you'll need:

  • A minimum of 3 years' supervisory experience in General Practice, Allied Health or Specialist Medical Practice.
  • Experience streamlining workflows, developing procedures, checklists and forms.
  • A sound understanding of medical protocols, practices and terminology.
  • Excellent knowledge of patient experience principles, practices and techniques.
  • Knowledge of Medicare/Private fund billing & claims processes, & item numbers.
  • A sound understanding of the Privacy Act as it relates to medical records.
  • An understanding of your obligations relating to employment/WHS&W legislation.
  • Experience booking patients and rostering accordingly.
  • An excellent command of English language and grammar (verbal and written).
  • Proficiency in Microsoft applications, and Flow-charter (or similar).
  • Experience using medical software (Clinic to Cloud is preferred).

The successful candidate will have personal attributes and behaviours linked to our Core Values, including a genuine interest in women's health and knowledge of current issues, high levels of emotional intelligence and empathy, and a collaborative team player who values the contributions of others.

Key Responsibilities
  1. Streamline administrative workflows.
  2. Develop new procedures, checklists, templates and forms.
  3. Assist with recruitment, selection and onboarding.
  4. Develop and deliver role-based Induction Training Programs.
  5. Plan, publish and coordinate changes to rosters, and back-fill roles as required.
  6. Oversee team administrative activities, provide support and resolve issues.
  7. Coach and develop the skills, knowledge and abilities of team members.
  8. Act as administrative liaison for Doctors, Practitioners and Midwives.
  9. Update settings and maintain administrative IT systems as current.
  10. Provide administrative reporting and recommendations.
How to Apply

Please submit your application via Seek, with your resume and cover letter addressed to Rebecca Peters, HRM Consultant. Explain how you meet the key requirements of this role and why you are ready to join our practice.

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