Customer Service Assistant

2 weeks ago


Port Macquarie, New South Wales, Australia Panthers Port Macquarie Full time
Customer Service Attendant Role

At Panthers Port Macquarie, we're seeking a dedicated and customer-focused individual to join our team as a Customer Service Attendant.

Main Responsibilities:

  • Deliver exceptional customer service to our members and guests.
  • Provide bar service and glass collection.
  • Ensure effective replenishment of food and beverage products.
  • Support café duties, including barista and drink service, and food preparation.
  • Contribute to gaming duties, including service, cash desk, TAB, and Keno.
  • Assist with functions and events as required.
  • Cash handling and using cash registers.
  • Perform general cleaning duties.
  • Other operational duties as required by management.

Requirements:

  • Minimum 1 year's experience in a similar role within the hospitality industry.
  • Outstanding communication and customer service skills.
  • A strong work ethic and ability to work in a team environment and autonomously.
  • High standard of personal grooming.
  • Ability to work under pressure and problem-solve.
  • Ability and initiative to work efficiently and pro-actively.
  • RSA/RCG and TAB Corp basics certificates.
  • A history of accurate and efficient cash handling is essential.
  • Basic computer skills would be advantageous.

We're looking for community-minded individuals who will make our members and their guests their number one priority. We want people with energy, enthusiasm, and a positive can-do attitude.



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