Customer Service Assistant
2 weeks ago
At Panthers Port Macquarie, we're seeking a dedicated and customer-focused individual to join our team as a Customer Service Attendant.
Main Responsibilities:
- Deliver exceptional customer service to our members and guests.
- Provide bar service and glass collection.
- Ensure effective replenishment of food and beverage products.
- Support café duties, including barista and drink service, and food preparation.
- Contribute to gaming duties, including service, cash desk, TAB, and Keno.
- Assist with functions and events as required.
- Cash handling and using cash registers.
- Perform general cleaning duties.
- Other operational duties as required by management.
Requirements:
- Minimum 1 year's experience in a similar role within the hospitality industry.
- Outstanding communication and customer service skills.
- A strong work ethic and ability to work in a team environment and autonomously.
- High standard of personal grooming.
- Ability to work under pressure and problem-solve.
- Ability and initiative to work efficiently and pro-actively.
- RSA/RCG and TAB Corp basics certificates.
- A history of accurate and efficient cash handling is essential.
- Basic computer skills would be advantageous.
We're looking for community-minded individuals who will make our members and their guests their number one priority. We want people with energy, enthusiasm, and a positive can-do attitude.
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