Operations Manager

3 weeks ago


Batemans Bay, New South Wales, Australia Invocare Full time
Operations Supervisor Role

Are you a motivated and organized individual looking for a challenging role in a dynamic industry? InvoCare is seeking an Operations Supervisor to join our team.

Key Responsibilities:

  • Coordinate funeral teams to ensure seamless service delivery
  • Lead by example, demonstrating a 'can do' approach to internal customers
  • Ensure internal systems, processes, and policies are up-to-date and adhered to
  • Comply with risk management, quality, and health and safety standards
  • Identify opportunities to provide exceptional customer service

Requirements:

  • Management/operational experience in a service-driven organization
  • Strong people leadership and communication skills
  • Proven ability to manage business processes and change initiatives
  • Demonstrated experience in developing and maintaining relationships
  • Current Unrestricted Drivers' Licence

Benefits:

  • Reward and recognition programs
  • Tailored induction and training programs
  • Well-designed and fitted-out locations with the latest facilities
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access to Employee Assist Program
  • Annual family day social events

InvoCare is committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility.


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