Operations Manager
3 weeks ago
Are you a motivated and organized individual looking for a challenging role in a dynamic industry? InvoCare is seeking an Operations Supervisor to join our team.
Key Responsibilities:
- Coordinate funeral teams to ensure seamless service delivery
- Lead by example, demonstrating a 'can do' approach to internal customers
- Ensure internal systems, processes, and policies are up-to-date and adhered to
- Comply with risk management, quality, and health and safety standards
- Identify opportunities to provide exceptional customer service
Requirements:
- Management/operational experience in a service-driven organization
- Strong people leadership and communication skills
- Proven ability to manage business processes and change initiatives
- Demonstrated experience in developing and maintaining relationships
- Current Unrestricted Drivers' Licence
Benefits:
- Reward and recognition programs
- Tailored induction and training programs
- Well-designed and fitted-out locations with the latest facilities
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to Employee Assist Program
- Annual family day social events
InvoCare is committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility.
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