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Operations Manager
2 months ago
Are you a motivated and organized individual looking for a challenging role in a dynamic industry? InvoCare is seeking an Operations Supervisor to join our team, responsible for leading the operations staff in providing funeral services to the local community.
Key Responsibilities:- Coordinate funeral teams to ensure the delivery of high-quality services in accordance with InvoCare policies and procedures.
- Develop and maintain relationships with internal and external stakeholders to achieve business outcomes.
- Ensure the maintenance of company assets and the provision of funeral supplies and vehicles.
- Monitor and improve internal systems, processes, and policies to maintain high levels of customer satisfaction.
- Management/operational experience in a service-driven organization with a focus on safety standards.
- Strong people leadership and communication skills.
- Ability to articulate clearly and positively.
- Proven ability to move between strategy and operational execution.
- Current Unrestricted Drivers' Licence.
- Reward and recognition programs.
- Tailored induction and training programs.
- Well-designed and fitted-out locations with the latest facilities.
- Networking opportunities across the business and with peers.
- Birthday and paid parental leave.
- Free access to Employee Assist Program.
- Annual family day social events.
