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Senior Account Manager

4 weeks ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time
About the Role

We are seeking a highly motivated and experienced Senior Account Manager to join our Amazon Devices team in ANZ. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our retail partners, driving sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and execute strategic plans to drive sales growth and customer satisfaction
  • Build and maintain strong relationships with key stakeholders, including buying teams, marketing teams, and executive engagement
  • Lead the extended Amazon Devices team to deliver sales results, inventory planning, promotional activity planning, and optimizing marketing investments
  • Manage channel inventory through forecasting, allocations, and shipment plans to meet sales targets
  • Lead internal and external business reviews to ensure operational performance, strategic initiatives, and alignment on new opportunities
  • Optimize allocation of marketing development funds to drive mutual value and growth
  • Work closely with the Retail Program Manager to ensure smooth sales operations
  • Apply strong analytical skills to develop and convert data insights into growth
  • Manage the Field Marketing budgets and the agency relationship, owning day-to-day engagement with the external field sales agency
  • Develop, execute, and iterate the education and learning roadmap for agencies, distributors, and retail partners
Requirements
  • 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
  • Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
  • Experience analyzing data and best practices to assess performance drivers
  • Excellent written and verbal communication skills; ability to influence others at all levels of the organization
  • Ability to meet deadlines, prioritize workload, maintain strong attention to detail, and work independently in a fast-paced and rapidly changing environment
  • Proficiency in MS tools (Excel, PowerPoint, Word) and Quicksight/Power BI reporting dashboards
  • Bachelor's Degree
About Amazon

At Amazon, we are committed to innovation and customer obsession. We are a fast-paced and rapidly changing environment, and we are seeking a candidate who can thrive in this environment and drive business growth.