Hotel Operations Manager

2 weeks ago


Brisbane, Queensland, Australia Oaks Hotels Full time

Oaks Hotels is seeking a skilled and experienced Hotel Operations Manager to join our team at Oaks Brisbane on Margaret Suites.

The successful candidate will be responsible for guiding and supporting the team in providing outstanding guest experiences, acting as a role model and sharing expertise to continually inspire the team, ensuring daily tasks are completed accurately and in a timely manner, conducting guest arrivals and departures, and resolving guest complaints in a timely and professional manner.

We require a previous office supervisory experience, extensive experience working within a hotel/resort environment, exceptional customer service skills, ability to manage time effectively, and a professional presentation.

In return for your hard work and dedication, you will enjoy:

  • A competitive salary of $60,000 - $80,000 per annum (dependent on experience)
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Access to Minor Hotels ANZ paid parental leave benefits
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave
  • Education Financial support may be available to those who undertake development relevant to the company's business requirements
  • NIB Insurance discounts
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
  • Wellbeing programs with Uprise (EAP)
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.



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