Insurance Claims Advocate

2 days ago

Australia beBeeCustomer Full time $90,000 - $120,000

Deliver Exceptional Customer Service:

- Provide timely and effective support to customers in their time of need.

- Represent the company brand and values with professionalism and integrity.

About Us:

We are a leading provider of insurance products, committed to making a positive difference in people's lives. Our diverse portfolio includes various brands that offer quality solutions for protecting important things.

We value our team members and believe in working together to achieve our goals. Our engaging and inclusive culture sets us apart from others, and we strive to be an employer of choice by offering a range of benefits and incentives.

The Opportunity:

As a Claims Specialist, you will be responsible for delivering exceptional claims service to our customers in a timely manner within procedural requirements.

About You:

  • You possess excellent communication and listening skills, as well as high empathy and patience.
  • You pride yourself on providing an exceptional customer experience at every point of contact in the claims process.
  • You are self-motivated, highly organized, and able to adapt well to change.
  • You build rapport easily and have strong relationships with stakeholders.
  • You maintain professionalism under pressure and are detail-focused.
  • You are team-driven, collaborative, and committed to supporting our One Team value.
  • You are open to feedback and enthusiastic about growing, learning, and contributing to success.

Our Core Values:

We live by our core values of Customer First, We Care, One Team, and Results Driven, which guide how we approach our work. We recognize our people as key to success and offer a range of benefits:

  • Employee benefits, including flexible working arrangements and annual allowances.
  • State-of-the-art facilities, including a dedicated café and Wellness Zone.
  • Health and well-being initiatives and programs.
  • Development opportunities through leadership and emotional intelligence workshops.
  • Recognition through quarterly award functions and annual conference.
  • Retail discounts and more.

Location:

Central location with easy access to public transportation.

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