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Customer Banking Specialist Relief Professional

1 month ago


Central Coast, Australia Commonwealth Bank of Australia Full time

pbWeareseekingaCustomerBankingSpecialistRelieftojoinourteamattheCommonwealthBankofAustralia./b/ppPleasenotethatrostersarepredetermined.Beforeapplying,ensureyouareavailabletocoverthefollowingroster./pullibParttime20hoursperweek/b/lilibMondaytoFriday:12.00pm-4.00pm/b/li/ulpbDeliveraseamlessbankingexperience/b/ppAsthepublicfaceoftheCommonwealthBankofAustralia,theRetailBankingServicesteamdeliversaseamlessbankingexperiencetomorethan10millionpersonalandsmallbusinesscustomers.We'vebeenservingourlocalcommunitiesforover100years,withmarket-leadingproducts,servicesandtechnology./ppWhatwedohasrealimpactatallstagesofpeople'slives,fromopeningtheirfirstaccount,savingforaholiday,buyingtheirfirsthome,orplanningforretirement.WorkingwithusinRBSmeansyou'llpositivelyimpactourcustomers'livesandbethereforthemwhentheyneedus./ppbSupportourcustomers/b/ppAstheCustomerBankingSpecialistRelief,you'll:/pulliProviderelievingsupporttoourbranches.TravelwillberequiredtoandacrossCentralCoastBranches:ErinaFair,Gosford,WoyWoy,Tuggerah,BateauBayandLakeHaven/liliHavein-depthconversationswitheverycustomerabouthowwecansupporttheiroverallbankingneedsincludingHomeLoans,BusinessBanking&FinancialAdvice/liliSupportcustomerswithenquiries,cashhandling,transactionalservice,maintenanceonaccountsandprocessapplicationsforcreditproducts/liliCompleteFinancialHealthCheckstoassesscustomers'financialneedsandidentifyanychanges/liliProvideoptionsforthecustomerthrougheducation&demonstrationofourin-branchtechnologyanddigitalbankingoptions/liliProblemsolve&provideeffectivesolutionswhilstchampioningourprocesses,procedures&driveourrisk-adverseculture/li/ulpbWe'reinterestedinhearingfrompeoplewhohave/b/pulliProvenexperiencedeliveringexceptionalCustomerServiceideallyinFinancialServices,RetailorHospitality/liliExcellentcommunicationskills&theabilitytoarticulatefinancialtermsinaclearway/liliTheabilitytoasktherightquestions,findsolutions,actwithintegrityandplacethecustomeratthecentreofeverythingyoudo/liliAbilitytoworkinabusy,commercialanddrivenretailenvironmentwhilstseeingthebigpictureforcustomersandprovidingthemwithholisticsolutions/liliAgenuineinterestinbuildingacareerwiththeCommonwealthBankofAustraliaandimprovingthefinancialwellbeingandlivesofourcustomers/li/ulpbWithus,you'llhelpcustomersmakeinformedfinancialdecisionstoachievetheirgoals./b/ppbWe'rekeentosupportyouwiththenextstepinyourcareer./b/ppWe'reawareofsomeaccessibilityissuesonthissite,particularlyforscreenreaderusers.Wewanttomakefindingyourdreamjobaseasyaspossible,soifyourequireadditionalsupportpleasecontactHRDirecton1800989696./p