Case Recovery Specialist

2 days ago

NewcastleMaitland, Australia beBeeClaims Full time $75,000 - $107,000
Job Summary

This is an exceptional opportunity to make a meaningful difference in people's lives by supporting their recovery journey after a motor vehicle accident.

You will play a vital role in helping individuals get back on track within our Compulsory Third Party (CTP) Insurance Claims team.

We are looking for passionate and driven claims professionals who are ready to take the next step in their career and thrive in a supportive, purpose-driven environment.

Your New Role

As a Case Manager, you will support injured individuals through their recovery journey, while fostering trusted relationships with all stakeholders involved.

  • Provide compassionate and high-quality customer service that makes a real difference.
  • Grow your expertise by navigating a variety of complex and rewarding challenges.
  • Build strong, supportive relationships with customers, guiding them through each step of their recovery.
  • Thrive in a fast-paced, collaborative, and dynamic work environment.
  • Manage end-to-end claims with the support and mentorship of experienced leaders.
About You

You are someone who genuinely cares about making a difference—delivering informed, empathetic, and customer-focused support with patience and professionalism.

  • Experience in insurance claims or allied health is highly regarded.
  • A strong customer-first mindset and a genuine desire to help others.
  • Resilience and the ability to remain composed to support people during vulnerable moments.
  • Confidence in making sound decisions and taking ownership of outcomes.
  • Excellent active listening skills and the ability to guide customers through the claims journey with clarity and care.
  • Solid computer literacy and the ability to quickly adapt to new systems and technologies.

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