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Service Administrator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Service & Sales Administrator. This role will involve working closely with various departments to prepare, process, and administer maintenance agreements, as well as building strong relationships with new and existing customers.
Key Responsibilities- Prepare and process maintenance agreements during warranty and contract renewal periods.
- Correspond with customers via email and phone, accurately entering information into our system.
- Build and maintain strong relationships with new and existing customers.
- Perform contract billing and calculations within Excel to provide quotes.
- Provide in-house support and serve as a central point for information.
- Strong organizational and administrative skills, with a focus on accuracy.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proficiency in Excel and reporting, with the ability to calculate and provide quotes.
- Self-motivated and driven, with the ability to think on your feet when needed.
- Experience in a service-based role, dealing with clients and multiple in-house departments.
We are a global leader in the cooling and power system industry, offering ongoing training and support, career progression, and a warm and welcoming work environment.
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