Lending Customer Service Expert

2 weeks ago

Cairns, Queensland, Australia beBeeCustomer Full time $80,000 - $120,000

We're seeking a skilled professional to excel in lending customer service, driving growth and fostering relationships throughout the buying journey. As a key member of our team, you'll play a vital role in guiding customers through the lending process, delivering exceptional outcomes and exceeding their expectations.

About the Role:
  • Develop a comprehensive understanding of lending products, policies and regulations to provide expert advice to customers
  • Foster strong relationships with customers and colleagues, leveraging your exceptional communication skills and credit analysis expertise
  • Stay up-to-date with industry trends and developments, applying your knowledge to drive business growth and improve customer satisfaction
What You'll Need:
  • Proven experience in customer-facing roles, with a track record of delivering exceptional results
  • Highly developed credit analysis skills, with a deep understanding of lending products and regulations
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly
The Benefits:
  • Pursue a fulfilling career with opportunities for growth and development
  • Contribute to a dynamic team environment that values diversity and inclusivity
  • Cultivate a work-life balance that suits your needs, with flexible policies and a supportive team

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