Sales and Customer Service Representative

1 month ago

Dandenong, Victoria, Australia Hoerbiger Full time

Job Opportunity at Hoerbiger

We are seeking a highly skilled and motivated individual to join our team as a Sales and Customer Service Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist with day-to-day operations of our branch location
  • Provide high-level service to customers, both internal and external
  • Process customer enquiries and orders efficiently and accurately using SAP and other internal systems
  • Ensure adherence to our Quality Management System
  • Work closely with sales, service, and engineering personnel
  • Maintain relationships with customers to promote and retain business
  • Manage information flow and deal with different types of customer requirements
  • Keep customers informed of order status
  • Schedule workshop and field service activities

Requirements:

  • Excellent communication and organizational skills
  • Sound computer skills
  • SAP (or similar) ERP system familiarity
  • Mechanical aptitude with ability to learn product and service offerings
  • Ability to work well with other staff to expedite enquiry and order processing
  • Good understanding of commercial trading processes

What We Offer:

  • Opportunity to work for a global company that values your hard work
  • Relevant training
  • Competitive salary
  • A supportive network of colleagues
  • Annual bonus scheme

Requirements for the Role:

  • Australian citizenship or permanent residency

How to Apply:

Please submit your application with your relevant qualifications and experience.

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