Residential Construction Customer Support Professional

1 week ago


Melbourne, Victoria, Australia beBeeCustomerSupport Full time $55,000 - $77,000

High End Rebuild Support Specialist Role

We are seeking an individual to deliver exceptional service and support throughout the pre-construction process.

The successful candidate will work closely with customers to manage expectations and provide timely updates on their project status.

Key Responsibilities:

  • Manage customer relationships and expectations
  • Deliver excellent customer service
  • Liaise with suppliers to coordinate client variations
  • Maintain accurate records of customer project details
  • Develop thorough knowledge of products and services

A dynamic work environment, opportunities for learning and development, and a competitive salary package are offered.

Requirements:

  • Experience in account management or customer management within residential building
  • Understanding of residential construction contracts and plans
  • Proven customer service excellence and ability to trouble-shoot effectively
  • Intermediate Microsoft skills
  • Highly organized and able to multi-task


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