
Residential Construction Customer Support Professional
1 week ago
High End Rebuild Support Specialist Role
We are seeking an individual to deliver exceptional service and support throughout the pre-construction process.
The successful candidate will work closely with customers to manage expectations and provide timely updates on their project status.
Key Responsibilities:
- Manage customer relationships and expectations
- Deliver excellent customer service
- Liaise with suppliers to coordinate client variations
- Maintain accurate records of customer project details
- Develop thorough knowledge of products and services
A dynamic work environment, opportunities for learning and development, and a competitive salary package are offered.
Requirements:
- Experience in account management or customer management within residential building
- Understanding of residential construction contracts and plans
- Proven customer service excellence and ability to trouble-shoot effectively
- Intermediate Microsoft skills
- Highly organized and able to multi-task
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