Customer Service Associate

4 days ago


Mascot, Australia MAYDAY Recruitment Group Full time

Customer Service Role Overview

MAYDAY Recruitment Group is partnering with a global manufacturing leader to find their next Customer Service Representative based in Mascot office. This role is pivotal in servicing valued clients and upholding the company's exceptional customer care legacy.

What's in it for you?

  • 12-month fixed term contract (view to extend or go permanent), $59,280 + super + 4 weeks annual leave + 10 days sick leave
  • Work Monday to Friday between 7am-6pm, offering flexibility and work-life balance (38 hour week)
  • Based in Mascot, with parking on site and close to public transport
  • Opportunity to progress and grow within a supportive and collaborative company
  • Work with a supportive and social team
  • Extensive training and continued ongoing support to help you excel in your new role
  • Your outstanding customer service will be recognised and celebrated with various incentives

Key Responsibilities

  • Handle all client's enquiries efficiently, and in a professional manner
  • Receive inbound calls from clients providing exceptional customer service
  • Monitor and coordinate service calls for any faults or disruptions
  • Input and update all data from service calls and field technicians into an online application
  • Handle various administrative tasks

Requirements

  • Previous experience within customer service or a call centre
  • Great communication skills and an ambition to provide the best customer service possible
  • Knowledge of Microsoft office suite
  • Strong attention to detail and results driven
  • Able to work autonomously when needed
  • Full working rights in Australia


  • Mascot, Australia AccorHotel Full time

    At AccorHotel, we are seeking a highly skilled Customer Service Representative to join our team in Airport Operations. This role is ideal for individuals who possess excellent communication skills, a strong attention to detail, and the ability to multitask effectively.The successful candidate will be responsible for providing exceptional customer service to...

  • Head of Sales

    5 months ago


    Mascot, Australia Landis+Gyr Full time

    **Landis+Gyr** is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor...


  • Mascot, Australia UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Mascot, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: The Customer Service Supervisor will be responsible for overseeing the customer service functions of the...


  • Mascot, Australia Marken Full time

    **Title**: Customer Service Coordinator **Job Purpose**: To provide an enhanced level of customer services and operational support of Marken’s Customer Service team. Customer Service Coordinators will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - To monitor all inbound and outbound shipments on...

  • Sales Associate Nsw

    2 weeks ago


    Mascot, Australia Samsonite Full time

    **Who we are**: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of...


  • Mascot, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: The Customer Service Supervisor will be responsible for overseeing the customer service functions of the...


  • Mascot, Australia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 81318 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the...


  • Mascot, Australia FedEx Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at FedEx. As a key member of our Domestic Services team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer service via phone,...


  • Mascot, Australia Marken Full time

    Job SummaryWe are seeking a highly skilled Customer Relationship Manager to join our team at Marken, a leading provider of clinical drug product storage and distribution services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...


  • Mascot, Australia Accor Full time

    At Accor, we're committed to delivering exceptional experiences for our guests. As an Airport Hospitality Expert - Customer Service Representative, you'll play a vital role in ensuring our Qantas International Lounges exceed expectations.The ideal candidate will possess a passion for providing top-notch customer service in a fast-paced environment. With over...


  • Mascot, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment is seeking a skilled Customer Service Representative to join their team in Mascot. This role is perfect for someone looking to progress their career in customer service and work with a global leader in manufacturing.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work...


  • Mascot, Australia Eaton Full time

    If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to **a Customer Service Specialist **in Eaton’s **Electrical business**, based in **Mascot, Australia**. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model...


  • Mascot, Australia Marken Full time

    Job Summary:We are seeking a highly skilled Customer Service Manager to join our team at Marken. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Main Responsibilities:Develop and maintain strong relationships with clients to ensure their needs are met and...


  • Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service RepresentativeMAYDAY Recruitment Group is seeking a skilled Customer Service Representative to join their team in Mascot. As a key member of the global manufacturing customer care team, you will play a pivotal role in servicing valued clients and upholding the company's exceptional customer care legacy.Key Responsibilities:Handle client...


  • Mascot, Australia FedEx Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx. As a key member of our Domestic Special Services team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and...


  • Mascot, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment Group is seeking a skilled Customer Service Representative to join their team in Mascot. As a Customer Service Representative, you will play a pivotal role in servicing valued clients and upholding the exceptional customer care legacy of our global manufacturing partner. What's in it for you? A 12-month fixed term contract with the view...


  • Mascot, Australia 201 KONE Elevators Pty Ltd Full time

    About the RoleWe are seeking a skilled Customer Care Agent to join our team in Mascot, Sydney. As a key member of our customer service team, you will be responsible for handling in-house service calls and working with our Field Service Technicians to deliver solutions for our clients.Key ResponsibilitiesRespond to inbound calls and log data accurately into...


  • Mascot, Australia 201 KONE Elevators Pty Ltd Full time

    About the RoleWe are seeking a skilled Customer Care Agent to join our team in Mascot, Sydney. As a key member of our customer service team, you will be responsible for handling in-house service calls and working with our Field Service Technicians to deliver solutions for our clients.Key ResponsibilitiesRespond to inbound calls and log data accurately into...


  • Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service RepresentativeMAYDAY Recruitment Group is partnering with a global leader in manufacturing to find their next Customer Service Representative based in their Mascot office. This role offers the opportunity to uphold exceptional customer care legacy and play a pivotal role in servicing valued clients.Key Responsibilities:Handle client...