
Exceptional Administrative Support Required
4 days ago
Job Title:
We are seeking an experienced Administrative Assistant to provide exceptional support to our medical team.
About the Role:
- Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks.
- Scheduling/organising patient appointments, organise day lists for consultant.
- Prep consult rooms and paperwork for each clinical session.
- Answering telephone calls and responding to enquiries.
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare).
- Monitoring and assessing the administration care path of all patients.
- Oversight of wait room and respond to patient queries.
- Discharge procedures and paperwork.
- Supporting WHS Officers and committees to effectively carry out their responsibilities.
- Ad-hoc administration/correspondence duties.
About the Person We're Looking For:
- Experienced administrative professional with outstanding customer service skills.
- Proactive, personable, and enthusiastic about the role.
Skills & Experience:
- Experience in a similar role in Day Oncology/Haematology.
- Medical Specialist secretarial experience.
- Practice Management / Senior Administration experience.
- PA/EA to surgeon/specialist experience.
- Practice management qualifications.
- Experience with Medicare, DVA, and Private Health Insurance.
- Excellent organisational and time management skills.
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written.
- Ability to use computer systems - competence required in Word and Excel.
- Delivery of excellent client service (to internal and/or external clients).
- Basic knowledge of medical terminology.
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