Exceptional Customer Support Specialist
2 weeks ago
**Role Overview**
We are seeking an experienced professional to handle customer inquiries and provide exceptional support. This role involves direct interaction with clients, ensuring their needs are met promptly and efficiently.
The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work as part of a team. Previous administration experience is highly desirable, along with a willingness to learn new systems and adapt to changing circumstances.
**Key Responsibilities:**
- Manage incoming calls and direct them to the relevant person or department.
- Perform general administrative tasks, including filing, photocopying, scanning, and utilizing Microsoft Excel and Word.
- Assist employees with uploading difficulties and troubleshoot technical issues.
**Essential Requirements:**
- Previous administration and data entry experience.
- Able to work effectively in a team environment.
- Strong communication and interpersonal skills.
**Benefits Package:**
Our organization offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
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