Guest Experience Host

2 months ago


Surfers Paradise, Queensland, Australia Travel + Leisure Co. Full time
Delivering Exceptional Guest Experiences

At Travel + Leisure Co., we're passionate about creating unforgettable vacation experiences for our guests. As a Guest Experience Host, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.

Your Key Responsibilities

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly
  • Offer personalized recommendations and insights to enhance their vacation experience
  • Work closely with the resort operations team to ensure seamless check-in and check-out processes
  • Meet and greet guests, providing a warm and friendly welcome to our resort
  • Generate sales appointments for our sales centers, promoting our vacation ownership opportunities

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Professional development opportunities to help you grow and succeed
  • Discounted hotel stays across our global network
  • A dynamic and supportive work environment that values your contributions

Requirements

To succeed in this role, you'll need:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences
  • Impeccable presentation and professional grooming standards
  • Ability to work a flexible schedule, including evenings, weekends, and public holidays

About Us

Travel + Leisure Co. is a leading provider of vacation experiences, with a portfolio of brands that includes Club Wyndham, WorldMark by Wyndham, and more. We're committed to delivering exceptional experiences for our guests, and we're looking for talented individuals like you to join our team.


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