Customer Experience Team Lead
5 days ago
As a Team Lead, you will be instrumental in motivating and inspiring your team to deliver exceptional customer experiences while driving sales growth.
This role serves as a stepping stone for career progression, offering opportunities to develop leadership and operational skills.
A typical day involves:
- Providing superior product knowledge to customers and team members, resolving queries and issues effectively.
- Hands-on involvement in day-to-day operations, supporting administrative tasks and team members.
- Cultivating and supporting a dedicated sales team to achieve their highest potential and meet monthly targets.
- Embodying the brand's values and championing its story.
We seek an experienced leader with previous success in a leadership role within the building industry or a customer-centric retail environment. Key requirements include excellent communication, interpersonal, organisational, and multitasking abilities.
Required Skills & Qualifications- Leadership experience in a similar industry or environment
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Performance-based bonuses
- Paid annual leave
- Continuous learning and development programs
- Generous employee discounts
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