Luxury Guest Experience Specialist

6 days ago

Adelaide, South Australia beBeeHospitality Full time $56,000 - $86,000

If you are looking for a career that combines hospitality and local knowledge, this role may be the perfect fit. Nestled in the heart of Adelaide, we offer luxurious accommodation and exceptional service to our guests.

As a Guest Service Agent, you will play a crucial role in providing personalized assistance and turning each guest's stay into a memorable adventure. You will work closely with colleagues to ensure cohesive collaboration and strive to exceed customer service expectations.

Key Responsibilities:
  • Provide personalized assistance to guests
  • Offer local insights and recommendations
  • Manage reservations and guest accounts
  • Promote hotel amenities and services

To succeed in this role, you will need to have excellent communication skills, both written and verbal. You should also be proficient in handling multiple tasks and working under pressure. A driver's license is highly desirable.

Accor Benefits:
  • ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services and events
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • Learn Your Way - Support your career development with access to Accor's industry leading training platforms

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write.

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