Customer Experience Director

23 hours ago

Ryde, Australia beBeeLeadership Full time $124,547 - $137,476
About this Leadership Role

The Team Lead is responsible for guiding and directing a team to achieve exceptional performance and quality in customer service.

Key Responsibilities:

  • Guide and direct a team of customer support specialists
  • Develop and implement customer-centric service delivery strategies
  • Collaborate with internal and external teams to achieve shared objectives

We are seeking an experienced leader who is innovative, has excellent communication skills, and can drive change in delivering outstanding customer experiences.

To succeed in this role, you will have:

  • A degree qualification in a related field or equivalent skills and experience
  • Demonstrated experience in customer relations and leadership
  • Previous experience in a similar role within the education or vocational training sector

This position requires a proactive approach, with a focus on continuous improvement and customer satisfaction. If you are a motivated and results-driven individual who is passionate about leading high-performing teams, we encourage you to apply for this exciting opportunity.

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