Business Support Team Leader

1 week ago

City of Yarra, Australia Forensicare Full time

Position: Business Support Team Leader

  • Full-Time, ongoing role with a salary of $110,479 (HS6), plus superannuation and benefits
  • Free on-site parking (subject to availability)
  • A supportive organizational culture that values its people

A career in the forensic mental health sector offers diversity, challenge, and reward. At Forensicare, you will be part of a caring and supportive team making a meaningful difference for individuals living with mental illness and involved in the justice system. Our approach is driven by curiosity and a commitment to understanding the unique needs of our consumers and carers, working across community, hospital, and prison settings. Join us to develop your skills and advance your career in a system committed to compassion and connection.

Job Location:

Our Corporate Office is situated at Thomas Embling Hospital, just 15 minutes north of the city. We are expanding across all Directorates, including Thomas Embling Hospital, Prison Operations, and the Community Directorate, which encompass disciplines such as Nursing, Lived Experience, Occupational Therapy, Psychiatry, Psychology, and Social Work. We prioritize ongoing learning and professional development through our dedicated L&D and discipline Educator teams.

About the Role:

The Business Support Team Leader oversees the Executive Support and Business Support teams, ensuring cohesive and effective support services in a dynamic environment.

Duties include:

  1. Leading and motivating a high-performing team
  2. Becoming a subject matter expert in business processes and providing hands-on support during peak times
  3. Meeting and exceeding KPIs
  4. Managing resources and overseeing recruitment for vacant positions
  5. Serving as a point of escalation for complex requests
  6. Providing leadership, mentorship, and opportunities for team development
  7. Identifying opportunities to improve or streamline support processes

About You:

  • Proven management experience in a demanding, changing environment
  • Self-motivated with a positive, collaborative approach
  • Outcome-focused with excellent time management skills
  • Highly organized, detail-oriented problem solver capable of multitasking and taking initiative
  • Flexible and adaptable with an agile mindset
  • Ability to anticipate issues and communicate insights effectively

For more information on careers at Forensicare, visit our careers page.

*Please note: Applications will be reviewed as received. The advertising period may close earlier than indicated.

Our culture emphasizes valuing people, with excellent supervision, skill development, clear career pathways, and employee benefits such as salary packaging, safety initiatives, recognition programs, and wellbeing support.

This position requires a police check and evidence of influenza immunization.

Forensicare is an equal opportunity employer committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI individuals, those with lived experience of disability, and candidates from diverse cultural backgrounds. Our guiding principles are RESPECT, INTEGRITY, ACCOUNTABILITY, and HUMAN RIGHTS, which we uphold in our workplace and practices.

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