Sustainable Employment Professional

1 week ago

Sydney, New South Wales, Australia beBeeCareer Full time $100,000 - $115,000
Employment Support Specialist

The Employment Support Specialist plays a vital role in supporting individuals to maintain sustainable employment outcomes. This position focuses on providing ongoing mentoring, guidance, and practical assistance to both participants and employers to help resolve workplace challenges, strengthen retention, and promote long-term success.

The specialist will work closely with each participant to ensure their individual needs and aspirations for employment are at the center of focus. They will provide tailored post-placement and on-the-job support to participants to help them maintain sustainable employment.

Key Responsibilities:
  • Develop and implement individualised support plans to meet the unique needs of each participant.
  • Provide guidance and support to participants and employers to address workplace or personal barriers.
  • Mentor participants and offer specialised assistance to address workplace or personal barriers.
  • Monitor placement progress and outcomes and communicate any risks to relevant team members.
  • Run and analyse participants' reported hours and income, supporting accurate reporting and compliance.
  • Maintain clear and compliant records of participants ongoing employment, services provided, and participant support.
About You:
  • Prior experience working in employment services will be highly regarded.
  • Ability to establish strong working relationships with participants and employers.
  • Demonstrated ability working towards targets and KPIs.
  • Highly developed interpersonal and communication skills.
  • Problem solving and conflict resolution.
  • Strong administration and compliance capabilities with a high attention to detail.

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