Senior Roster Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeRostering Full time $90,000 - $120,000

Our Rostering Coordinator plays a pivotal role in the day-to-day management of rosters, collaborating with our Regional Supervisory team to create, publish and maintain monthly rosters well in advance.

We are seeking an experienced rostering professional who can maintain composure under pressure, manage priorities well and possess excellent communication and stakeholder management skills.

The ideal candidate will have a strong attention to detail and be able to learn new systems quickly, becoming a trusted advisor to our team.

We value a commitment to excellence in customer service and believe that our successful candidates will share our values of being compassionate, respectful and kind.

This is a unique opportunity for someone looking to make a positive impact on the lives of vulnerable people and their families, while contributing to continuous improvement and advising on business transformation.

About the Role:

Key Responsibilities include:

- Conducting roster management activities in compliance with established processes.
- Actively managing and resolving roster disruptions due to illness or cancellations.
- Maintaining employee and client files in our rostering system.
- Collaborating with our People & Culture team to recruit support workers based on client needs.
- Providing support during client intake processes as required.
- Contributing to business growth through data-driven insights and recommendations.

About You:

You'll bring experience working with NDIS environments and SCHADS Awards to this role, but we're open to discussing how your transferable skills can meet our needs. We strive for excellence, integrity, and compassion in all aspects of our work.

A comprehensive induction program, along with ongoing training and development opportunities, will ensure your success in this role.

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