HVAC Controls Support Specialist
2 weeks ago
About Polyaire Air Conditioning Products
We are a leading international manufacturer and wholesaler of HVAC products, supplying into the air-conditioning industry since 1973. Headquartered in South Australia, we have 25 branches across Australia, as well as counterparts in Malaysia and the United Kingdom.
Our extensive range of air conditioning products is offered under the Polyaire and AirTouch brands, with a focus on providing sustainable solutions and comfort to customers worldwide.
At Polyaire, we value diversity and inclusive work environments, support capability building, and career growth for our people. We prioritize creating a safe work culture where our team members feel engaged and enjoy a family-like workplace.
About the Role
We are seeking an experienced HVAC Controls Support Officer to join our team in providing quality customer experience for the leading brand of AirTouch smart controller solutions.
The successful candidate will possess sound product and technical knowledge, with experience in the field, and excellent communication skills to provide high-quality service that meets/exceeds customer expectations at all times.
**Requirements and Skills**
- Refrigeration or Mechanical/Electrician Trade qualifications are advantageous but not essential.
- A proven work history as an HVAC Support Officer or similar in a customer service role.
- A valid Restricted Electrical Licence – Connect and Disconnect.
- A current White Card Licence.
- A Current Driver's Licence.
- Highly developed interpersonal and communication skills.
- Proficient computer skills.
**What We Offer**
- A competitive salary package including $80,000 - $110,000 per annum, based on experience and qualifications.
- A great work environment offering work-life balance.
- A dynamic and innovative company culture.
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