HVAC Controls Support Specialist

7 days ago


Gepps Cross, South Australia Polyaire Air Conditioning Products Full time

About the Opportunity

We are seeking an experienced HVAC Controls Support Officer to join our team in providing exceptional customer experience for our leading brand of AirTouch smart controller solutions.

The successful candidate will possess sound product and technical knowledge, with excellent communication skills to deliver high-quality service that meets/exceeds customer expectations at all times.

Key Responsibilities

  • Provide quality customer support and services
  • Assist customers with product queries and issues
  • Maintain strong relationships with customers and stakeholders

Requirements and Skills

  • Refrigeration and Air Conditioning, Mechanical or Electrician Trade qualifications advantageous - not essential
  • Proven work experience as HVAC Support Officer or similar in a customer service role.
  • Required Restricted Electrical Licence - Connect and Disconnect
  • White card Licence.
  • Current Driver's Licence.
  • Highly developed interpersonal and communication skills.
  • Proficient computer skills.

What We Offer

  • A competitive salary package of $80,000 - $100,000 per annum
  • A great work environment offering work-life balance
  • Australia's Best Smart Air Conditioning Controller

About Us

Polyaire Air Conditioning Products is an international manufacturer wholesaler of HVAC products supplying into the air-conditioning industry. Established in 1973, we have 25 branches across Australia with counterparts in Malaysia, and the United Kingdom exporting extensive range of air conditioning products worldwide.

We value diversity and inclusive work environment, support capability building and career growth of our people, and expound their full potential as our people is key to the business success. We emphasise on creating a safe work culture where our people enjoy a family-like workplace strongly engaged to get job done and diverse working environment.



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