IT Support Specialist
3 weeks ago
We are seeking an IT Support Specialist to join our team at Stratco, based in Gepps Cross. This is a pivotal role with opportunities for career growth and development.
Key Responsibilities- Provide high-quality technical support to Stratco sites nationally and internationally.
- Troubleshoot network, hardware, software, printer, mobile device issues, and maintain asset records.
- Apply standard ITSM practices, including change management, problem management, and release management.
- Demonstrated experience in IT service desk operations.
- Applicable qualifications in an IT-related discipline.
- Excellent communication and problem-solving skills.
- A strong understanding of Microsoft 365, Windows Server products, and general network principles.
You will be part of a close-knit team of dedicated IT professionals, working collaboratively to support our national team. If you have a passion for delivering outstanding customer service and a drive for continuous improvement, we would like to hear from you.
Benefits- Flexible working arrangements.
- Health & wellbeing initiatives.
- Career development opportunities.
- Paid parental leave.
The estimated salary for this position is $70,000 - $90,000 per annum, depending on experience. We welcome applications from individuals of all backgrounds.
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