
Senior Identity Governance Specialist
2 days ago
Are you a leader in identity governance looking to drive operational excellence and deliver best-in-class identity security solutions? We have an exciting opportunity for a senior advisor to join our team.
Job Title: Senior AdvisorAbout the Role:
As a senior advisor, you will be responsible for leading the operational delivery, support, and continuous improvement of our identity governance capabilities. You will serve as the subject matter expert and primary point of escalation for identity security cloud and related services across the enterprise.
In this role, you'll own the day-to-day operations and health of the IGA platform, working closely with internal stakeholders and external vendors to ensure reliable, secure, and efficient identity services that align to business needs.
- Service Ownership & Operations:
- Act as the end-to-end owner of the IGA platform and supporting services.
- Serve as the operational escalation point for incidents, issues, and service reliability concerns.
- Ensure SLAs, KPIs, and compliance requirements are consistently met or exceeded.
- Monitor and maintain platform health, supporting key functions like access reviews, joiner/mover/leaver processes, and provisioning.
- Subject Matter Expertise:
- Provide deep knowledge and hands-on experience in identity security cloud.
- Collaborate with architecture, engineering, and operations teams to influence platform design, configurations, and roadmap decisions.
- Keep abreast of product developments and emerging IGA trends to ensure best practices are applied.
- Stakeholder Engagement:
- Partner with key teams such as HR, IT, cybersecurity, and application owners to support seamless identity lifecycle management.
- Support audit, compliance, and security reporting activities as needed.
- Documentation & Governance:
- Maintain comprehensive and accurate documentation (runbooks, knowledge articles, SOPs, etc.).
- Ensure strong operational governance and compliance with internal security standards and frameworks.
What you'll bring:
- Demonstrable experience with identity governance solutions or similar toolsets.
- Proven experience managing or supporting IAM/IGA services in an enterprise setting.
- Strong understanding of identity lifecycle automation, access certifications, roles/entitlements, and policy enforcement.
- Familiarity with ITIL processes (especially incident, change, and problem management).
- Ability to troubleshoot and resolve complex identity-related issues across systems and integrations.
- Excellent communication skills and experience working with business and technical stakeholders.
- Identify governance certifications (e.g., ISC Certified Implementation Engineer or Architect).
- Familiarity with HR systems (e.g., SAP Success Factors, Workday), with regards to their importance to an IGA solution and downstream application onboarding.
- Knowledge of scripting, REST APIs, or data transform logic.
- Understanding of regulatory frameworks (e.g., ISO 27001, SOX, GDPR).
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