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Rostering Coordinator

2 months ago

Brisbane, Queensland, Australia Frontline Human Resources Full time
About the Role

We are seeking an experienced Rostering Coordinator to join our internal team in our office located in Southport, Gold Coast. As a Rostering Coordinator, you will play a critical role in ensuring optimal staffing levels and managing high-volume recruitment.

Key Responsibilities
  • Recruit and manage staff/care teams, including Support Workers, Enrolled Nurses, and Registered Nurses.
  • Screen potential candidates, conduct reference checks, and assist with onboarding.
  • Enter data into our CRM system and ensure compliance with organisational governance.
  • Develop and maintain a comprehensive roster system to ensure optimal staffing levels.
  • Coordinate with the operations team to understand and adjust staffing requirements.
  • Handle and resolve rostering conflicts or issues.
  • Maintain accurate records of staff availability, shifts, and leave.
  • Communicate effectively with staff and participants to ensure schedule clarity.
Requirements
  • Experience as a Recruitment Consultant or have worked in the HR/Healthcare industry.
  • Comfortable and professional phone manner.
  • Attention to detail with strong organisational and time management skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficient in using CRM systems and other relevant software.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and conflict resolution skills.
  • Understanding of compliance and regulatory requirements in the healthcare industry.