Senior Rostering Specialist

2 days ago


Brisbane, Queensland, Australia Bolton Clarke Full time
About the Role

We are seeking a highly skilled and experienced Senior Rostering Specialist to join our team in Brisbane Metro. As a key member of our clinical scheduling department, you will be responsible for providing effective and efficient administrative support to our management team and clinical staff.

Job Description

The successful candidate will have experience in scheduling direct-care staff to meet client needs, while taking a commercial view to optimize routine efficiencies, kilometres travelled, and outsourcing levels. You will work closely with our roster coordinator to ensure resources meet client demand and liaise with staff regarding schedule changes.

Key Responsibilities
  • Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks.
  • Receive calls in relation to care recipient/external provider queries and ensure these are responded to in a timely manner.
  • Respond to calls appropriately within an administrative capacity.
  • Work with roster coordinator to ensure resources meet client demand.
  • Liaise with staff regarding schedule changes.
Requirements
  • Experience gained in a similar role including navigation of multiple platforms.
  • Solid experience in administration.
  • Problem-solving skills.
  • Confidence in decision-making within a fast-paced environment.
  • Strong organisational skills.
  • Intermediate computer literacy (MS Office).
  • Excellent communication skills.
  • Team player.
What We Offer
  • $15,900 annual salary package, inclusive of $2,650 meal & entertainment allowance.
  • Employee Assistance Program.
  • Private Health Insurance Discounts.
  • Commitment to supporting your professional development.
  • Work/Life Balance.
  • Annual Flu Vaccinations.

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