
Sales Team Lead
3 days ago
This role involves overseeing the Customer Experience team and driving sales growth for a specific location. The successful candidate will be responsible for motivating their team to deliver exceptional customer service, while also ensuring high levels of customer satisfaction by having in-depth knowledge of all products offered.
Key Responsibilities- Motivate and coach the team to drive sales and deliver exceptional customer experience
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered and providing excellent sales service
- Deliver sales, customer experience, merchandising, visual, and operational expectations
- Serve as a liaison between customers, sales associates, and store leadership
- Stay up-to-date with all product knowledge and current or upcoming product trends
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales environment
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
- High level of ethics, values, integrity, and trust
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be a strategic thinker with a passion for delivering exceptional customer experiences.
Benefits of this Role- Opportunity to develop leadership skills in a dynamic and fast-paced environment
- Chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences
- Professional development opportunities to help you grow and succeed in your career
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