
Relationships Specialist
6 days ago
We are seeking a skilled professional to manage a portfolio of outstanding accounts from leading institutions.
The ideal candidate will possess experience in collections, recoveries or credit control, with a strong understanding of compliance obligations and debt collection guidelines.
They will also have excellent communication skills, resilience and professionalism in challenging conversations.
Key Responsibilities- Manage a portfolio of outstanding accounts
- Utilize skip tracing techniques to locate customers and negotiate tailored repayment solutions
- Handle high volumes of outbound and inbound calls
- Maintain adherence to industry regulations and compliance frameworks
- Proven experience in collections, recoveries or credit control
- Strong knowledge of skip tracing techniques
- Solid understanding of compliance obligations, debt collection guidelines and relevant regulatory frameworks
- Excellent communication skills (written and verbal)
- Resilience and professionalism in challenging conversations
- Competitive base salary with uncapped bonus potential
- Flexible work arrangements considered after 6 months
- Ongoing professional development opportunities
- Employee benefits and discounts
- Wellbeing and health initiatives
- Regular team engagement events
At our organization, we value diversity and strive to create an inclusive workplace. If you are passionate about delivering results in a fast-paced environment, we encourage you to apply.
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