Banking Professional

22 hours ago

Adelaide, South Australia beBeeCustomer Full time $75,000 - $112,323
Job Description

We are seeking an experienced banking professional to join our team. As a key member of our customer service team, you will be responsible for providing exceptional banking services to customers in Adelaide.

Key Responsibilities:

  • Handle transactions and have everyday banking conversations with customers.
  • Reach out to customers both in-branch and over the phone to connect them to the right products and provide financial advice.
  • Build strong relationships with customers by understanding their needs and providing personalized service.
  • Take ownership of customer requests and proactively follow up on agreed actions.
  • Stay up-to-date with new banking products and services, including features, benefits, and how they can be offered to existing and potential customers.

Requirements:

  • Experience in customer service, particularly in sales and relationship-building.
  • Strong business acumen, with a focus on delivering results and meeting targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work independently and as part of a team, with a focus on collaboration and problem-solving.

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