Banking Professional

1 week ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $95,000

As a professional in the banking sector, you will play a key role in delivering exceptional customer experiences by meeting their end-to-end banking needs. Your expertise will be essential in assisting customers with queries, educating them on our online platforms, and recommending products that cater to their requirements.

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  • Develop an in-depth understanding of customers' current and future goals to deliver win-win solutions for both our bank and customers;
  • Educate and support customers with their digital literacy and online banking needs to keep up with constant change;
  • Guide customers through personalized lending solutions, exploring tailored personal loans and credit card options to help them achieve their goals;
  • Embrace lifelong learning and take your career to the next level with on-the-job training and other opportunities;
  • Build connections by supporting customers, giving back, and making our communities a better place while having fun along the way;

To succeed in this role, you must consistently deliver exceptional customer service. You should have:

  • A proven ability to achieve sales results through solutions that meet customers' needs;
  • Confidence in communicating with new and existing customers face-to-face and over the phone;
  • The ability to quickly build relationships and rapport with customers and colleagues;
  • Eagerness to understand and share what makes our organization unique;
  • Drive for collaboration - strong relationships are crucial for us to work together and achieve our goals;
  • Experience in consumer lending and the banking/finance industry - a plus but not essential;

Here, you'll know your work directly benefits the customers and communities we serve. You'll also get access to a great range of benefits, including health and wellbeing support, opportunities for growth and development, and more.

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