
Banking Professional
2 weeks ago
We are seeking a highly motivated and customer-focused professional to join our team as a Personal Banker.
As a Personal Banker, you will be responsible for delivering an exceptional experience to our customers by meeting their end-to-end banking needs. This includes developing expert understanding of their current and future goals, designing solutions that meet their needs, objectives and interests, educating and supporting customers with their digital literacy and online banking needs, guiding customers through personalized lending solutions, and building connections with customers, colleagues and the wider community.
Key Responsibilities:
- Develop win-win solutions for customers by understanding their goals and designing solutions that meet their needs.
- Educate and support customers with their digital literacy and online banking needs.
- Guide customers through personalized lending solutions, exploring tailored personal loans and credit card options to help them achieve their goals.
- Build connections with customers, colleagues and the wider community.
What You Will Bring to the Role:
- A proven ability to achieve sales results through solutions that truly meet customer needs.
- Confidence to communicate with new and existing customers face to face and over the phone.
- The ability to quickly build relationships and rapport with customers and colleagues.
- Experience in consumer lending and the banking/finance industry - a plus but not essential.
Why Work With Us?
- Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.
- Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day.
- Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.
You'll also get access to a great range of benefits, including health and wellbeing support, discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. Take your learning to the next level through our corporate university 'BEN U'. We're making better, bigger. And we'll get there with you.
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