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Guidance Officer

2 months ago


Toowoomba, Queensland, Australia Queensland Department of Education Full time
About the Role

The Queensland Department of Education is seeking a highly skilled Guidance Officer to join our team. As a Guidance Officer, you will play a critical role in providing support and guidance to students, teachers, and parents to ensure the academic and personal success of our students.

Key Responsibilities
  • Provide Counselling and Support Services: Offer guidance and support to students, teachers, and parents on educational, behavioural, career, mental health, and family issues.
  • Collaborate with Stakeholders: Work closely with parents, school staff, and external agencies to deliver comprehensive support and referrals, enhancing students' engagement in educational programs.
  • Identify and Address Learning Barriers: Identify and address learning and wellbeing barriers, offering specialist advice to stakeholders.
  • Lead and Support Responses to Student Protection Issues: Lead and support responses to student protection issues, critical incidents, and emergencies.
  • Maintain Confidentiality and Compliance: Maintain ethical balance in handling privacy and confidentiality, ensuring compliance with policy and legal requirements for record-keeping and information sharing.
Requirements
  • Efficient and Effective Counselling and Interpersonal Skills: Demonstrate sophisticated and adaptable counselling and interpersonal skills.
  • Knowledge of Department of Education Systems and Processes: Be familiar with the Department of Education systems and processes for inclusive education.
  • Ability to Work in a Team Environment: Be able to provide high levels of support by working closely with staff, parents, students, and community groups.