Experienced Customer Service Representative Wanted

2 days ago

Sydney, New South Wales, Australia beBeeLuxury Full time $60,000 - $80,000
Customer Service Excellence

Our client-facing team is dedicated to delivering exceptional experiences across all digital channels. As a vital part of this team, you will be responsible for providing unparalleled service, showcasing in-depth product knowledge and driving sales through our iconic brand.

You will establish yourself as a trusted advisor, guiding clients through our online store environment and proposing pieces from our latest collections that enrich their experience.

Key Responsibilities
  • Provide outstanding customer service across all available channels
  • Demonstrate extensive product knowledge to assist and provide solutions to clients with their purchases
  • Contribute to a positive team dynamic and a luxurious online store environment
Profile
  • Previous experience in a customer-facing role, preferably in hospitality or retail
  • Strong communication and interpersonal skills to engage with diverse clientele
  • A passion for the luxury retail industry and an understanding of our brand values
  • Flexibility to work a variety of shifts, including weekends and public holidays
  • A professional, approachable and friendly attitude
  • Entrepreneurial spirit and the drive and self-motivation to succeed
  • A team player who thrives from working within a collaborative environment
Benefits and Opportunities
  • Competitive remuneration packages
  • Generous benefits and incentives
  • Opportunities for career development and advancement within the organization globally
  • A supportive team environment and excellent training to develop your skills

Founded in Paris in 1854, our organization perpetuates the ambitious vision of its namesake. From his origins as a master craftsman, we introduced numerous innovations, including the advent of lightweight materials and signature patterns. Today, our legacy is expressed through our rigorous spirit of innovation, the boldness of our creations and an uncompromising demand for excellence.

We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.

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